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From the category archives: Donor Communication

Donor Communication

David Hollenbaugh's avatar

What Do You Say..?

A woman I know, a grandmother, recently began an experiment with her giving. A different experiment than you might expect. She began to keep track of whether or not her grandkids called to say “thanks,” or sent a thank you note, after receiving birthday and Christmas gifts from her. She lives some distance from her grandchildren, but in trying to show her interest and care, she gives some substantial gifts. She has a simple rule: If there is an effort made to say thanks, she continues to give that grandchild gifts. If they don’t make that effort, they are “cut off” and the giving stream ends. It’s over. That’s it. They don’t get a second chance until something changes her mind. She’s serious, and so are your donors. Mom Was Right If someone does something nice, we say “Thank you” in return. Do you remember as a kid when a relative would give you a present or a compliment and immediately your mother would chime in (as only she could) with, “What do you say?” That constant reminder to show gratitude should ...

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Comments
  1. Re: Running on Empty—When Summer Funds Run Low.

    I have learned so much from you Dave, and once again am reminded that if God's people aren't aware of...

    -- Susan LeCornu

  2. Re: Running on Empty—When Summer Funds Run Low.

    I have learned so much from you Dave, and once again am reminded that if God's people aren't aware of...

    -- Susan LeCornu

  3. Re: Secret Weapon of Relayed Information

    Great reminder, David.

    -- Ben

Adventures in Giving
by David Hollenbaugh
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About David

For more than twenty years, I’ve enjoyed building value and increasing results for the organizations I’ve worked with. I am grateful for the leaders and mentors who have invested in me professionally and personally and in the same way, I am honored to encourage others. I admire the ministries we serve and I love helping to fuel their mission to build and care for God’s Kingdom.

I see life as an adventure—family life with my wife and three kids, enjoying God’s creation in the great outdoors, learning something new, or just about anything. I believe that sharing that enthusiasm adds to the success—and fun—in whatever you do.

My hope is that you will find these Adventures in Giving both practical and supportive and that they will help you recognize your own journey as an adventure.

I appreciate your comments and I wish you the best in all you do!

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